Terms & Conditions
Last Updated: October 28, 2026
About these terms
These Terms & Conditions govern your use of My Neuro Vitality, a cognitive health, balance, coordination, and fall-risk reduction program operated by My Neuro LLC. By using the website, app, or text messaging program, you agree to these terms. Enrolled participants also agree to the My Neuro LLC Program User Agreement presented during enrollment.
The program
My Neuro Vitality provides short daily brain-body exercises, assessments, and care-team support from home. It does not provide emergency services or replace care from your doctor. If you have a medical emergency, call 911.
SMS text messaging program
Program name: My Neuro Vitality, operated by My Neuro LLC.
By providing your mobile number and opting in, you agree to receive text messages from My Neuro Vitality related to your participation in the program, including:
- Enrollment messages, such as invitations and account setup information.
- Daily reminders to complete your exercises.
- Assessment notices and check-in reminders.
- Support messages from your coach or care team.
Message frequency, rates, and opt-out
Message frequency varies based on your program activity.
Message and data rates may apply.
Reply STOP at any time to unsubscribe. You will receive one confirmation message and no further texts unless you opt in again.
Reply HELP for assistance, or call (904) 746-0677.
Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchase or enrollment.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy at https://myneurovitality.com/privacy-policy.
Accounts and acceptable use
Keep your sign-in details private and use the program only for your own personal participation. Program materials are proprietary to My Neuro LLC and may not be copied or redistributed.
Coverage
My Neuro Vitality does not guarantee Medicare coverage, reimbursement, or claim approval. Coverage depends on eligibility, medical necessity, and payer rules.
Changes and contact
We may update these terms; the date above shows the latest version.
My Neuro LLC — My Neuro Vitality · Phone: (904) 746-0677 · https://myneurovitality.com/contact
